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Most customers can connect their first device within hours using our plug-and-play gateways. Full integration with multiple machines typically takes 1-2 weeks, depending on the complexity of your setup. Our technical team provides full support during the implementation process.

Our products support a wide range of industrial protocols including Modbus RTU/TCP, OPC UA, Profinet, EtherNet/IP, BACnet, MQTT, and more. If you have specific protocol requirements, please contact our technical team to confirm compatibility.

Security is our top priority. We implement end-to-end encryption (TLS 1.3), secure boot for our hardware devices, and role-based access control. Our solutions comply with IEC 62443 cybersecurity standards for industrial automation and control systems. All data is encrypted both in transit and at rest.

Yes! We offer a free trial that includes connecting up to two devices to our cloud platform. The trial gives you full access to our analytics dashboard and basic features for 14 days. You can also schedule a personalized demo with our product specialists to see the platform in action with your specific use cases.

All Digital Sense products come with standard support that includes email and ticket-based technical assistance during business hours, access to our knowledge base, and software updates. Premium support plans with 24/7 assistance, dedicated support engineers, and faster response times are also available.